Web Survey Bibliography
With the rise in smartphone and other mobile device usage, survey organizations like the Census Bureau have begun rethinking their Web- survey screen designs. Studies in the market research sector are finding that, on average, 25% to 30% of respondents are choosing to do online surveys using their smartphones, depending on the population being studied. Hence, optimizing for mobile screens is now a priority. Research on the American Community Survey, a 40 minute mandatory survey sponsored by the Census Bureau, has shown that although the percentage of survey responses which come in via a smartphone or other smaller device is still relatively small, the characteristics of those who report via mobile devices is different – they are younger, more likely to be a minority and less educated (Horwitz, 2014). Because the American Community Survey has not been mobile optimized, there are more break-offs when completing the survey on a smartphones. Differential breakoffs by population groups could have measurement error consequences for the ACS. This presentation focuses on results of the smartphone usability testing of the current non -mobile optimized ACS. We conducted 30 interviews with participants in the Washington, DC metropolitan area. They all accessed and completed the current non-optimized ACS on their smartphone or tablet. During the testing, we observed possible errors made while completing the survey - both in terms of changes to the data reported and edits. We then debriefed participants after they complete the survey. This presentation focuses on the major challenges users encounter such as, screen size, the answer interface (aka the fat finger problem), and slow download speeds. Usability results focus on the characteristics of the screens which lead to the greatest potential measurement error during testing.
Web survey bibliography (4086)
- Methodological Considerations in the Use of Name Generators and Interpreters; 2015; Proeschold Bell, R. J.; Eagle, D. E.
- Item Nonresponse in a Mixed-Mode Household Travel Survey; 2015; Pena, R. J.; Wilbur, M.; Kolenikov, S.
- Survey Estimation: How Different Are Probability and Non-Probability Survey Designs?; 2015; Shook-Sa, B. E.; Dever, J. A.
- Experience of Multiple Approaches to Increase Response Rate in a Mixed-Mode Implementation of a Population...; 2015; Ding, M.;Leite-Bennett, A. K.; Landreman, U. E.; Johnson, D. R.; Mehrotra, K.; Rosenkranz, M.; Thompson...
- The Effect of Respondent Commitment on Response Quality in an Online Survey; 2015; Cibelli Hibben, K.; Conrad, F.
- Predictors of Completion Rates in Online Surveys; 2015; Cho, S.; Cohen, Jo.; Kuriakose, N.; Liu, M.
- Boosting Probability-Based Web Survey Response Rates via Nonresponse Follow-Up; 2015; Chew, K.; Fontes, A.; Lavrakas, P. J.
- Adding a Web Mode to Phone Surveys: Effectiveness and Cost Implications; 2015; Beebe, T. J.; Lien, R.; Luxenberg, H.; Rainey, J.
- Web Survey Response Examined from the Perspective of Leverage-Saliency Theory Within a Longitudinal...; 2015; Nares, Y. G.
- Challenging Survey Screen Designs on Smartphones; 2015; Nichols, E. M.; Olmsted, E. L.
- The Effect Usability Testing has on Data Quality: A Design of an Online Diary; 2015; Gentry, R. J.; Pens, Y.
- Making Usability-Testing a Standard Survey Pretesting Methodology; 2015; McFarlane, E.
- Measuring the Effects of Operational Designs on Response Rates and Nonresponse Bias; 2015; Anderson, Me.; Henrikson, N.; King, D.; Ulrich, K.
- U.S. Survey Research: Sampling; 2015
- A Systematic Generation of an Email Pool for Web Surveys; 2015; Silber, H.; Leibold, J.; Lischewski, J.; Schlosser, S.
- Are Tailored Outreach Efforts Too Costly? An Assessment of a Responsive Design Approach to Control Costs...; 2015; Epps, S. R.; Getman, D. P.; Hall, L. M.; Hunter, J. A.
- Nonresponse Analysis and Adjustment in the Follow- Up Study of a National Cohort of Gulf War And Gulf...; 2015; Dursa, E.; Hammer, H.; Kolenikov, S.; Schneiderman, A. I.
- Return To Sender: An Evaluation of Undeliverable (e)Mail in the Modern Age; 2015; Marlar, J.; Yu, D.
- Evaluating Visual Design Elements for Data Collection and Panelist Engagement; 2015; Christian, L. M.; Harm, D.; Langer Tesfaye, C.; Wells, T.
- Comparing Field and Laboratory Usability Tests to Assess the Consistency and Mistakes in Web Survey...; 2015; Croen, A.; Gonzales, N.; Ghandour, R.; Stern, M. J.
- Cell RDD Respondents Unmasked: Progress Report on Geo and Demo Appends to the Wireless Frame; 2015; DiSogra, C.; Kennedy, C.Mosher, M.
- Venue-Based and Real-Time Sampling Methodologies in an Intercept Survey of Cyclists; 2015; Iachan, R.; Driscoll, H.; Saucier, O.
- Cognitive Testing of Survey Translations: Does Respondent Language Proficiency Matter?; 2015; Schoua-Glusberg, A.; Park, H.; Meyer, M.; Goerman, P. L.; Sha, M.
- Culturally-Related Response Styles for Attitude Questions: A Comparative Analysis of Chinese and American...; 2015; Wang, Me.
- Innovative Uses of Paradata Across Diverse Contexts ; 2015; Cheung, G.; Pennell, B.-E.
- Identifying and correcting question-wording problems: the case of Wageindicator; 2015; Slavec, A., Vehovar, V., Tijdens, K. G.
- Mail survey abroad with an alternative web survey; 2015; de Rada, V. D., Domínguez-Álvarez, J. A.
- Does the use of mobile devices (tablets and smartphones) affect survey quality and choice behaviour...; 2015; Liebe, U., Glenk, K., Oehlmann, M., Meyerhoff, J.
- The Effects of the Direction of Rating Scales on Survey Responses in a Telephone Survey; 2015; Keusch, F., Yan, T.
- Web-based survey, calibration, and economic impact assessment of spending in nature based recreation; 2015; Paudel, K. P., Devkota, N., Gyawali, B.
- Predictors of inconsistent responding in web surveys; 2015; Akbulut, Y.
- The Prostate Cancer Journey Results of an Online Survey of Men and Their Partners; 2015; O'Shaughnessy, P. K., Laws, T. A., Esterman, A.
- Twelve-month prevalence and predictors of self-reported suicidal ideation and suicide attempt among...; 2015; Kang, E. H., Kim, G. M., Hyun, M. K., Choi, S. M., Kim, J. M., Woo, J. M.
- Association between first airborne cedar pollen level peak and pollinosis symptom onset: a web-based...; 2015; Bando, H., Sugiura, H., Ohkusa, Y., Akahane, M., Sano, T., Jojima, N., Okabe, N., Imamura, T.
- A Mixed-Methods Investigation of Factors and Scenarios Influencing College Students’ Decision...; 2015; Koskey, K. L. K.; Cain, B.; Alvim, H. G.; Slager, E. M.
- Selection error in single- and mixed mode surveys of the Dutch general population; 2015; Hox, J., Klausch, L. T., Schouten, B.
- Online Administration of a Quantified Self-Questionnaire for Elderly People: A User Satisfaction Survey...; 2015; Beauchet, O., Vilcocq-Merjagnan, C.
- Nannies' Knowledge, Attitude, and Management of Food Allergies of Children: An Online Survey; 2015; Greiwe, J. C., Pazheri, F., Schroer, B.
- A web-based survey of United Kingdom sedation practice in the intensive care unit; 2015; Yassin, S. M., Yassin, J., Terblanche, M., McKenzie, C. A.
- Does Opinion Leadership Increase the Followers on Twitter; 2015; Hwang, Y.
- e-Social Science Perspective on Survey Process: Towards an Integrated Web Questionnaire Development...; 2015; Vehovar, V., Petrovcic, A., Slavec, A.
- The Impact of Mixing Modes on Reliability in Longitudinal Studies; 2014; Cernat, A.
- Growing Beyond the Phone Tree; 2014; Hayzlett, J.
- A Comparison of Different Online Sampling Approaches for Generating National Samples; 2014; Heen, M. S. J., Lieberman, J. D., Miethe, T. D.
- Does Sequence Matter in Multimode Surveys: Results from an Experiment; 2014; Wagner, J., Arrieta, J., Guyer, H., Ofstedal, M. B.
- The Use of Cognitive Interviewing Methods to Evaluate Mode Effects in Survey Questions; 2014; Gray, M., Blake, M., Campanelli, P.
- A Mixed Methods Approach to Network Data Collection; 2014; Rice, E., Holloway, I. W., Barman-Adhikari, A., Fuentes, D., Brown, C. H., Palinkas, L. A.
- Infliential Factors on Survey Outcomes: Length of Survey, Device Selection and Extrnal Elements; 2014; Ribeiro, E.
- The Effect of Mobile Web Survey Design on Screen Orientation Manipulation; 2014; Young, R.H.; Crawford, S. D.; Couper, M. P.; Nelson, T. F.
- Investigating Response Quality in Mobile and Desktop Surveys: A Comparison of Radio Buttons, Visual...; 2014; Toepoel, V.; Funke, F.